Privacy Policy | New Dex Industry

Last updated: July 2026

1. Introduction

New Dex Industry ("we", "us", "our") operates the website shop.newdexindustry.com. This Privacy Policy explains what information we collect from you, how we use it, and the choices you have regarding your information when you visit our website or place an order with us.

2. Information We Collect

When you browse our website or place an order, we may collect:

Personal details: name, email address, phone number
Shipping details: delivery address, city, state, pincode, country
Order details: products purchased, order value, order history
Payment information: processed securely by our payment partner, Razorpay — we do not store your card, UPI, or banking details on our servers

3. How We Use Your Information

To process and deliver your orders
To communicate order updates, confirmations, and delivery status
To respond to your queries and provide customer support
To improve our website, products, and services
To comply with legal and regulatory requirements

4. Payment Security

All online payments on our website are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not collect or store your card number, CVV, UPI PIN, or net banking credentials at any point — these are handled directly and securely by Razorpay.

5. Data Sharing

We do not sell or rent your personal information to third parties. We only share necessary information with:

Our payment partner (Razorpay), to process transactions
Courier/delivery partners, to fulfil and deliver your order
Government or legal authorities, only where required by law

6. Cookies

Our website may use basic browser storage to remember items in your shopping cart. This information stays on your device and is used only to improve your shopping experience — it is not used for tracking or advertising.

7. Your Rights

You may request access to, correction of, or deletion of your personal data held by us at any time by contacting us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📞 +91 9654327842
📧 newdexindustry@gmail.com
📍 Shop No. 8, DN PG College, Gulaothi, Bulandshahr, Uttar Pradesh, India